Discussion topic: mobile phone not on online account

This message was authored by: Emma-Jane+Farmer · ‎04 Jan 2024

I purchased a new iPhone 15 a few months ago through my existing Sky account

However, the mobile hasn't been added to the account. All I can see online is my old iPhone 13 which was paid off and I no longer have.

Does anyone know how to add this? Do I have to call Sky?

Thank you

This message was authored by: caesarome · ‎04 Jan 2024

For whatever reason the iphone will be on a different account that you will need to set up for it. If you call Sky on the 150 number they might be able to help you with this.

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Discussion topic: mobile phone not on online account

mobile phone not on online account

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