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Discussion topic: mobile phone bill for 27th May 2024 need explanation as to extra charges which do not relate to me

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This message was authored by bournestuck This message was authored by: bournestuck

mobile phone bill for 27th May 2024 need explanation as to extra charges which do not relate to me

on checking our up and coming mobile phone bill I notice extra charges of £5.75 what are these for as phone number is not one of ours please come back to me

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This message was authored by caesarome This message was authored by: caesarome

Re: mobile phone bill for 27th May 2024 need explanation as to extra charges which do not relate to

Posted by a Superuser, not a Sky employee. Find out more

We are customers here so you are not talking to Sky. If these extra charges are for a number it has said you have called them have you tried Googling this number ?

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: mobile phone bill for 27th May 2024 need explanation as to extra charges which do not relate to

Posted by a Superuser, not a Sky employee. Find out more

@bournestuck 
You may not be aware but this is a customer to customer forum and you aren’t contacting Sky Customer Services by posting on here. What type of number has been called? Could it be connected to an alarm system or care alarm? 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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