Discussion topic: mobile data used up after 4 days of new account
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Message posted on 24 Feb 2025 07:25 PM
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mobile data used up after 4 days of new account
new account opened on sky mobile on fri by monday 100mb of data used. mobile data on. but not data roaming. same settings on 02 account with 6mb and never got below 4 mb in a month
Any ideas why?
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Message posted on 24 Feb 2025 07:26 PM
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Re: mobile data used up after 4 days of new account
When you first activate the sim you do not get your full allowance as what you get is based on the numbers of days before it resets which is your billing date. After that once it has reset then you should see the full allowance each month.
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Message posted on 24 Feb 2025 07:30 PM
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Re: mobile data used up after 4 days of new account
@caesarome Thanks for the swift answer.
I have 5mb left for 24 days until my next bill . Does that sound about right ?
Message posted on 24 Feb 2025 07:40 PM
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Re: mobile data used up after 4 days of new account
When is your first bill due to be paid as it is usually earlier than that so you can check via the app or online here:
https://www.sky.com/mobile-bill
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Message posted on 24 Feb 2025 07:42 PM
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Re: mobile data used up after 4 days of new account
What size dataplan do you have? Sounds like 100MB?
Message posted on 26 Feb 2025 03:38 AM
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Re: mobile data used up after 4 days of new account
@PandJ2020 Yes it's the 100mb plan
Message posted on 26 Feb 2025 05:00 AM
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Re: mobile data used up after 4 days of new account
100MB could easily get used in a matter of minutes. That is the smallest data amount available.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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