25 Jul 2022 10:46 AM
I have been trying to pay my moblie bill for the last week and it keeps cominig up with " oops something has gone wrong, someone is working on it" please try later.
Can someone please help
25 Jul 2022 10:47 AM
Posted by a Superuser, not a Sky employee. Find out more@Jade20000 If you have a direct debit setup you sholdn't need to pay manually.
If not give Sky a call.
You can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.
25 Jul 2022 10:52 AM
I will Give them a call, I did have it set up on direct debit but it has never worked. thank you for your help
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion