0

Discussion topic: mobile bill

Reply
This message was authored by Jade20000 This message was authored by: Jade20000

mobile bill

I have been trying to pay my moblie bill for the last week and it keeps cominig up with " oops something has gone wrong, someone is working on it" please try later. 

Can someone please help 

Reply

All Replies

This message was authored by GD1 This message was authored by: GD1

Re: mobile bill

Posted by a Superuser, not a Sky employee. Find out more

@Jade20000  If you have a direct debit setup you sholdn't need to pay manually.

 

If not give Sky a call.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Jade20000
Topic Author
This message was authored by Jade20000 This message was authored by: Jade20000

Re: mobile bill

I will Give them a call, I did have it set up on direct debit but it has never worked. thank you for your help

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion