25 Jan 2024 06:07 PM
Samsung Galaxy S23 FE 5G Mint 128GB IMEI: 355195306600825 Purchase date: 23/01/2024 has been purchased but it says that it comes with free air pod + £100 refund ,can you confirm when this will be be sent out
25 Jan 2024 07:16 PM - last edited: 25 Jan 2024 07:25 PM
Posted by a Superuser, not a Sky employee. Find out more
@supercool07 wrote:can you confirm when this will be be sent out
Did you claim them direct from Samsung as Sky don't send them...
The Sky website says:
Purchase between 8th November 2023 - 25th January 2024 and claim a free pair of Samsung Galaxy Buds FE worth £99 and £100 cashback
Once you have received your new device, simply visit https://samsungoffers.claims/s23trio and submit a claim within 30 days of purchase
Your claim will be validated by Samsung within 7 working days
You will receive your gift within 45 days of your claim being validated
25 Jan 2024 07:25 PM
Posted by a Superuser, not a Sky employee. Find out moreTo claim upload a picture of an email about your order and also upload your credit agreement. Put the agreement number in the order number tab without the letters.
Your credit agreement can be found in your message centre:
https://messages.sky.com/message-centre
Samsung will send this within 45 days of the claim being validated.
29 Jan 2024 07:01 PM
Hi Sky Buddy
thanks for the information
i have now sucsefull claimed my extras
Regards
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