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Discussion topic: live chat

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This message was authored by Stuartp1983 This message was authored by: Stuartp1983

live chat

why is it so hard to get a live chat going with this company 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: live chat

Posted by a Superuser, not a Sky employee. Find out more

@Stuartp1983 

Online chat is only available for certain issues. We would need more information as to what your issue is. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by TashM This message was authored by: TashM

Re: live chat

Feeling your pain.   Ive been trying to have an online chat re: sky mobiles.    I can't sit around on the phone and want a quick answer but not from a bot.    Its driving me mad.  Im at the point of just going elsewhere.

This message was authored by caesarome This message was authored by: caesarome

Re: live chat

Posted by a Superuser, not a Sky employee. Find out more

Is your question us fellow customers can answer for you ?

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This message was authored by TashM This message was authored by: TashM

Re: live chat

Thank you but no. Its more about my account

I just wish they would have online chat available for Sky mobile for when you cant ring in.

 

This message was authored by caesarome This message was authored by: caesarome

Re: live chat

Posted by a Superuser, not a Sky employee. Find out more

There is always Twitter or Facebook Messenger, I don't know if they are like a live chat so if you don't want to call they are another option ?

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