This discussion topic has been answered Discussion topic: iPhone won’t save my old number in phone settings, it only shows the temporary number of sim
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Message posted on 10 Sep 2025 06:24 PM
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Sky advice says go to phone settings, type in old number, deleting temporary number, then press save, but it won't save.
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Message posted on 10 Sep 2025 06:29 PM
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Hi @Kev262 try this.
Go to sky.com/networksettings (My Account > Mobile > Settings) and sign in with your Sky iD.
Select the mobile number or SIM name you're having trouble with.
Scroll to 'Resend network settings' and select Request settings.
Save the settings when your receive them and reboot your phone.
I AM NOT A SKY EMPLOYEE
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I Wont Respond To Direct Messages So Ask Any Questions Here
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Message posted on 10 Sep 2025 06:29 PM
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Hi @Kev262 try this.
Go to sky.com/networksettings (My Account > Mobile > Settings) and sign in with your Sky iD.
Select the mobile number or SIM name you're having trouble with.
Scroll to 'Resend network settings' and select Request settings.
Save the settings when your receive them and reboot your phone.
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Message posted on 10 Sep 2025 07:41 PM
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Re: iPhone won’t save my old number in phone settings, it only shows the temporary number of sim
Thanks John, that worked, you're a star
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