2

Discussion topic: iPhone not connecting to WiFi

Reply
This message was authored by Chelms+girl This message was authored by: Chelms+girl

iPhone not connecting to WiFi

My iPhone 13 has stopped connecting to my WiFi. Every other device works fine with the WiFi. I've tried switching the phone off and on. I've tried forgetting and resetting the WiFi. It's always connected before, I've not done anything different. It just won't connect now.  


Best Answers
Chelms+girl
Topic Author
This message was authored by Chelms+girl This message was authored by: Chelms+girl Answer

Re: iPhone not connecting to WiFi

Thank you I’ve been able to get it sorted out now but I had to turn off everything - phone, iPad, anything connected to the WiFi then reboot the router. It all came back on gradually but took a while. 

View this Answer within the discussion

Reply

All Replies

This message was authored by 63johnw This message was authored by: 63johnw

Re: iPhone not connecting to WiFi

Posted by a Superuser, not a Sky employee. Find out more

Hi @Chelms+girl  have a look here. 

https://support.apple.com/en-us/HT204051

 

if this still doesn't help you either need to take it to an Apple Store to get a diagnosis carried out or send it to sky for them to look at. How old is the phone as if it's out of warranty then there will be a charge to repair. 





If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.
Chelms+girl
Topic Author
This message was authored by Chelms+girl This message was authored by: Chelms+girl Answer

Re: iPhone not connecting to WiFi

Thank you I’ve been able to get it sorted out now but I had to turn off everything - phone, iPad, anything connected to the WiFi then reboot the router. It all came back on gradually but took a while. 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion