03 Jan 2024 05:35 PM
My iPhone 13 has stopped connecting to my WiFi. Every other device works fine with the WiFi. I've tried switching the phone off and on. I've tried forgetting and resetting the WiFi. It's always connected before, I've not done anything different. It just won't connect now.
03 Jan 2024 10:22 PM
Thank you I’ve been able to get it sorted out now but I had to turn off everything - phone, iPad, anything connected to the WiFi then reboot the router. It all came back on gradually but took a while.
03 Jan 2024 06:48 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Chelms+girl have a look here.
https://support.apple.com/en-us/HT204051
if this still doesn't help you either need to take it to an Apple Store to get a diagnosis carried out or send it to sky for them to look at. How old is the phone as if it's out of warranty then there will be a charge to repair.
03 Jan 2024 10:22 PM
Thank you I’ve been able to get it sorted out now but I had to turn off everything - phone, iPad, anything connected to the WiFi then reboot the router. It all came back on gradually but took a while.
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