Iphone

[SamanthaFoxall]

 

Ordered an iPhone 15 pro max yesterday says it's coming today but only the plug has came any ideas thanks 

[Daniel0210]

@SamanthaFoxall 

What's showing here for the device?
https://www.sky.com/help/articles/track-sky-order

As customers we have no insider knowledge regarding stock levels or delivery timescales. As you’ve ordered an iPhone 15 expect extra delays.

[SamanthaFoxall]

Tried to check my tracking keeps saying oops that didn't work etc 

[caesarome]

If you have not received an email or text from DPD today with a one hour delivery slot then it is unlikely to come the next day despite it what might have said when you ordered it as these are taking weeks to arrive for others who have also ordered then as you can see by reading through the posts above yours.

[SamanthaFoxall]

I did get a delivery slot off dpd but only plug came don't know they it's coming separate or not 

[caesarome]

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@SamanthaFoxall wrote:

Tried to check my tracking keeps saying oops that didn't work etc 

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@SamanthaFoxall 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Rehanraja1]

Bro call to sky they will solve it in fee min ok it also happen with me and I just calm them and now they will give my phone soon.

[Mlasal16]

Hi I ordered on 05th nov and it reached me on 05th dec.