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Discussion topic: iPad screen black - no physical damage, screens just died

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This message was authored by Chloe223 This message was authored by: Chloe223

iPad screen black - no physical damage, screens just died

Hi, so I had an iPad 2022 model late last year and haven't really had much chance to use it yet. 
When I went to go on it yesterday, the entire screen was black and not functioning. 

It's been sat in a draw for a few months and hasn't been dropped or damaged in any way. 

I've put it on charge and I can hear Siri and screenshots still, I've also tried the quick release of volume buttons then the  power button and still nothing happening on the screen🥲 Any help would be appreciated . I'm hoping I can send this back to sky for a replacement as it shouldn't just randomly have a black screen🤔

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This message was authored by caesarome This message was authored by: caesarome

Re: iPad screen black - no physical damage, screens just died

Posted by a Superuser, not a Sky employee. Find out more

@Chloe223 wrote:

I'm hoping I can send this back to sky for a replacement as it shouldn't just randomly have a black screen🤔


It is worth speaking to Sky but they chances are they might want is sent off to be looked at to see if it can be fixed. Another option is to speak to Apple to see what they say.

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