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This discussion topic has been answered Discussion topic: i’ve come back from usa and now have no signal so can’t receive calls or texts

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Message posted on ‎27 Sep 2024 08:23 AM

i’ve come back from usa and now have no signal so can’t receive calls or texts

come back from usa and i have no signal and can't receive any calls or texts, wifi works but that's all

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Avatar for Daniel0210
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This message was authored by: Daniel0210 Answer

Message posted on ‎27 Sep 2024 09:27 AM

Re: i’ve come back from usa and now have no signal so can’t receive calls or texts

Posted by a Superuser, not a Sky employee. Find out more

@Jas20 

If you've very recently returned from abroad try this

Apple:

Settings > Mobile Data > SIM Applications > Make sure this is set to Home.

Android:

Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Home.

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎27 Sep 2024 08:45 AM

Re: i’ve come back from usa and now have no signal so can’t receive calls or texts

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jas20  if this is an iPhone go to settings, mobile service, sim applications and change the setting there. 

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This message was authored by: Daniel0210 Answer

Message posted on ‎27 Sep 2024 09:27 AM

Re: i’ve come back from usa and now have no signal so can’t receive calls or texts

Posted by a Superuser, not a Sky employee. Find out more

@Jas20 

If you've very recently returned from abroad try this

Apple:

Settings > Mobile Data > SIM Applications > Make sure this is set to Home.

Android:

Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Home.

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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