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Discussion topic: i’ve come back from usa and now have no signal so can’t receive calls or texts

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Jas20
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i’ve come back from usa and now have no signal so can’t receive calls or texts

‎27 Sep 2024 08:23 AM

come back from usa and i have no signal and can't receive any calls or texts, wifi works but that's all

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Daniel0210
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Re: i’ve come back from usa and now have no signal so can’t receive calls or texts

‎27 Sep 2024 09:27 AM

Posted by a Superuser, not a Sky employee. Find out more

@Jas20 

If you've very recently returned from abroad try this

Apple:

Settings > Mobile Data > SIM Applications > Make sure this is set to Home.

Android:

Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Home.

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
❄️Merry Christmas and a Happy New Year❄️

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63johnw
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Superuser
This message was authored by 63johnw This message was authored by: 63johnw

Re: i’ve come back from usa and now have no signal so can’t receive calls or texts

‎27 Sep 2024 08:45 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jas20  if this is an iPhone go to settings, mobile service, sim applications and change the setting there. 

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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: i’ve come back from usa and now have no signal so can’t receive calls or texts

‎27 Sep 2024 09:27 AM

Posted by a Superuser, not a Sky employee. Find out more

@Jas20 

If you've very recently returned from abroad try this

Apple:

Settings > Mobile Data > SIM Applications > Make sure this is set to Home.

Android:

Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Home.

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
❄️Merry Christmas and a Happy New Year❄️
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