i really need to spk to someone . No signal despite normal coverage

[rhiannon8]

Phone not showing it has a signal at all , not receiving calls,

Please can someoncall I am a gp And need connection, 

Rhiannon

[63johnw · Accepted solution]

Hi @rhiannon8  have you checked for issues in your area ?

https://www.sky.com/help/articles/service-status-sky-mobile

[GayaS]

Hi, sorry to piggyback on this but I'm having no signal for the whole day and so is my family under this plan. There doesn't seem to be any issues with the masts in the area

[63johnw]

Hi @GayaS  there is an ongoing issue so if your masts ok then it could be linked to this. 

https://helpforum.sky.com/t5/Sky-Mobile/Why-am-I-not-allowed-to-make-calls/m-p/4631391#M205115