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Discussion topic: i placed an order and haven't received it and my sky account isn't working and i've been charged

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This message was authored by: Jess148

i placed an order and haven't received it and my sky account isn't working and i've been charged

Hi i ordered an ipad on contract the credit agreement was agreed and the order went through and the payment was taken out my account however i had no confirmation email and i can only log on my account it doesn't let me check the order or any other part of my account.

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This message was authored by: GD1

Re: i placed an order and haven't received it and my sky account isn't working and i've been charged

Posted by a Superuser, not a Sky employee. Find out more

@Jess148  Your post has been moved from the Sky+ forum as your post has nothing to do with Sky+

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: caesarome

Re: i placed an order and haven't received it and my sky account isn't working and i've been charged

Posted by a Superuser, not a Sky employee. Find out more

@Jess148 

So to confirm that nothing shows here:

 

https://www.sky.com/ordertracking

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