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Discussion topic: help a new sim was activated by technician should have worked 2 days ago

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This message was authored by MARTINWILSON This message was authored by: MARTINWILSON

help a new sim was activated by technician should have worked 2 days ago

please call iam going crazy

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This message was authored by caesarome This message was authored by: caesarome

Re: help a new sim was activated by technician should have worked 2 days ago

Posted by a Superuser, not a Sky employee. Find out more

If your sim isn't working then nobody will be able to call you so if you don't have another phone then try contacting Sky via social media about this, there are links at the bottom of this page and you can also contact Sky via social media.

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by Bugle This message was authored by: Bugle

Re: help a new sim was activated by technician should have worked 2 days ago

Keep getting whoops error when i try to link my Sky Id

This message was authored by caesarome This message was authored by: caesarome

Re: help a new sim was activated by technician should have worked 2 days ago

Posted by a Superuser, not a Sky employee. Find out more

@Bugle 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: help a new sim was activated by technician should have worked 2 days ago

Posted by a Sky employee

Thanks for escalating this. We’ve sent @Bugle an invite to chat.

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