Discussion topic: help a new sim was activated by technician should have worked 2 days ago
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Message posted on 19 Dec 2024 03:00 PM
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help a new sim was activated by technician should have worked 2 days ago
please call iam going crazy
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All Replies
Message posted on 19 Dec 2024 04:08 PM
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Re: help a new sim was activated by technician should have worked 2 days ago
If your sim isn't working then nobody will be able to call you so if you don't have another phone then try contacting Sky via social media about this, there are links at the bottom of this page and you can also contact Sky via social media.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 19 Dec 2024 04:15 PM
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Re: help a new sim was activated by technician should have worked 2 days ago
Keep getting whoops error when i try to link my Sky Id
Message posted on 19 Dec 2024 04:42 PM
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Re: help a new sim was activated by technician should have worked 2 days ago
To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 20 Dec 2024 10:01 AM
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Re: help a new sim was activated by technician should have worked 2 days ago
Thanks for escalating this. We’ve sent @Bugle an invite to chat.
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