07-12-2018 12:25 PM
So because its my first post somehow my opinion doesnt count? Is that how it works?? and as far as I can see theres only one poster claiming O2 are giving their customers £75.
Im merely asking how I am being compesated as I have free unlimited data as part of my package, how do Sky propose to compesate me for not having the ability to go online?
07-12-2018 12:45 PM
o2's official Twitter account says they haven't decided what compensation to offer yet - https://twitter.com/MarkEvansO2/status/1070710723905499136
07-12-2018 01:02 PM
There should be different levels of compensation There are those who will be at home using wifi too this Saturday and how about for those on low data useage better to add to their piggybanks. I have been on chat and they offered me 20p loss of service. LOL.
07-12-2018 01:45 PM
@lisabooboo85 I certainly didn't say anywhere anyone's opinion doesn't count and including yourself this £75 has been mentioned previously.
Can you link where you've seen this £75 offer for all O2 customers please?
07-12-2018 02:28 PM
why are we getting free data but o2 customers are getting £75 compensation??
They aren’t this is the O2 offer
Pay Monthly customers will be credited with two days of monthly airtime subscription charges in January.
Pay As You Go customers will get 10% credit on a top-up and Pay As You Go mobile broadband users will get 10% off a Bolt On purchase, in the new year.
08-12-2018 07:44 PM
i've checked my phone and it's showing my usage as having increased over the day - is that normal?
If you are using your phone itself to check your data useage then yes it will show you as using some today but if you were to check with Sky via your online account or MySky app I would have thought it would show as you are not using any data today.
10-12-2018 11:49 AM
I don't actually seem to be getting any "free" data today - i've checked my phone and it's showing my usage as having increased over the day - is that normal?
Yeah ignore what your phone says because that data will go up regardelss if you are connected to mobile data.