Discussion topic: error when transferring mobile number

This message was authored by: LoobieLou · ‎17 May 2024

I have set up my new phone and have a PAC number. I get so far and then it says we

are unable to transfer your number at the moment. Please try again. I have tried lot's of time but can't get past this message.

Can anyone help as I need my old number.

Thanks

Louise

This message was authored by: 63johnw · ‎17 May 2024

Hi @LoobieLou just to confirm your number you are transferring is from a different network to sky as you can't port from sky to sky ?

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I AM NOT A SKY EMPLOYEE

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This message was authored by: LoobieLou · ‎17 May 2024

Hi

yes coming from O2

This message was authored by: 63johnw · ‎17 May 2024

You may need to call sky on 150 for help with this @LoobieLou call from your new sky number.

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

This message was authored by: LoobieLou · ‎17 May 2024

Thank you

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