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Discussion topic: eSIM

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Danish
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This message was authored by Danish This message was authored by: Danish

eSIM

‎03 Jan 2024 02:40 PM

Hello I disconnect with my physical Sim card

so I can't contaAct to sky so plz how to activate my sky eSIM because they send me verification code but I don't have sim activated what to do 

 

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Greenfingers001
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Re: eSIM

‎03 Jan 2024 03:19 PM

Posted by a Sky employee

Thanks for escalating this. We’ve sent @Danish an invite to chat.

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63johnw
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Superuser
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Re: eSIM

‎03 Jan 2024 03:08 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Danish  to try and get you some help I have escalated your post to sky so look out for a coloured speech bubble on here inviting you to a private chat. 





If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.
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Greenfingers001
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Re: eSIM

‎03 Jan 2024 03:19 PM

Posted by a Sky employee

Thanks for escalating this. We’ve sent @Danish an invite to chat.

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EdwardMcQ
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Re: eSIM

‎04 Jan 2024 10:00 PM

I've lost the activation code for my iPad so can't get it working on data properly. How can I sort this? 

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caesarome
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Superuser
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Re: eSIM

‎04 Jan 2024 10:04 PM

Posted by a Superuser, not a Sky employee. Find out more

Do you mean the sim activation code @EdwardMcQ , if so you will have to order another sim and you can do that by selecting a data package for it from here:

 

https://www.sky.com/shop/mobile/plans

 

The sim you can not activate will be cancelled so you will not be charged for it.

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Addie15
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Re: eSIM

‎05 Jan 2024 05:36 PM

Posted by a Sky employee

Update-We are closing this session now after not receiving further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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