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Discussion topic: e-sim "not registered on network"

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This message was authored by: JMPP

e-sim "not registered on network"

Hi, I'm a few years into my contract and never had a problem before until today. No reason for it, my phone can't ring out or accept calls, says "Not registered on network". I've tried restarting the phone. It's an e-sim so I can't remove it etc.
Any tips?

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This message was authored by: caesarome

Re: e-sim "not registered on network"

Posted by a Superuser, not a Sky employee. Find out more

@JMPP 

Does any mast issues show here for you:


https://www.sky.com/help/servicestatus/mobile

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This message was authored by: JMPP

Re: e-sim "not registered on network"

Hi, I've checked all services and all are green, no outages in the area at all.

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