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Discussion topic: cant connect to sky network after returning from overseas

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This message was authored by bwg This message was authored by: bwg

cant connect to sky network after returning from overseas

Just returned to uk after a trip abroad.  Phone worked OK in Holland and Germany.  Now can't to Sky network either manually or automatically.  Tried the virtual help - no help at all!

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This message was authored by caesarome This message was authored by: caesarome

Re: cant connect to sky network after returning from overseas

Posted by a Superuser, not a Sky employee. Find out more

Try settings your phone's status to home or automatic. If you have an iphone this can be found via Settings > Mobile Data > Network Selection.

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bwg
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This message was authored by bwg This message was authored by: bwg

Re: cant connect to sky network after returning from overseas

I have a samsung a32.  It won't connect to Sky although it worked perfectly on the continent, yesterday.  Sky plus others are shown as available but my phone won't connect to any UK networks.

This message was authored by caesarome This message was authored by: caesarome

Re: cant connect to sky network after returning from overseas

Posted by a Superuser, not a Sky employee. Find out more

On your Samsung phone try looking for the same settings that I posted above as the chances are this is what the issue is.

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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