cancelling iPhone 15 order

[anna1966]

i have not signed the Credit Agreement and want to cancel the order but there is no option to do it. how can one do it?

[GD1]

@anna1966  You need to call to cancel.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

[anna1966]

thanks for that. i was rather hoping to be able to do it without ringing. Never mind. i will aim to ring them. the credit agreement said it would cancel the order if not signed but it is still showing on order. hey ho

[Daniel0210]

@anna1966 

If you order an alternative device through Sky you will be credit checked again.