bought 2 phones by mistake, should have been upgrades. do i have to send the new phones back?

[delboy2041]

wanted to upgrade my 2 galaxy z flip 4 to z flip6. accidently bought them instead. sky say i should cancel and return phones and start again. can i not just keep them and return my old phones?

[caesarome · Accepted solution]

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@delboy2041 wrote:

can i not just keep them and return my old phones?

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You would need to either do what they say or perhaps sell them yourself however you will have to keep paying for them until they have been paid off.

[PandJ2020]

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@delboy2041 wrote:

can i not just keep them and return my old phones?

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I suspect their systems do not have an easy way of doing this.  But be warned that new credit checks will be made if you do this and there's no guarantees it will be successful.

[PandJ2020]

Personally, I'd recommend @caesarome approach - there are many third party trade-in services, including a Sky-branded one https://www.skytradein.co.uk/