bill payments

[NozzyUK123]

I'd like to pay my bill every 4 weeks?

[63johnw]

Hi @NozzyUK123  your bill must be paid monthly as far as I am aware. 

[caesarome · Accepted solution]

Sky mobile bills are monthly as this can't be changed.

[Pauldeere]

Hello I'm with sky but I spoke to one your agent saying you dident have sky Mobil I got billed of £73.01 will I be able get refunded Paul Deere 

[SKY1992bf]

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@Pauldeere wrote:

Hello I'm with sky but I spoke to one your agent saying you dident have sky Mobil I got billed of £73.01 will I be able get refunded Paul Deere 

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@Pauldeere are you saying you are being billed for a phone/plan you don't have?

[caesarome]

@Pauldeere 

While we are customers here if you are due a refund we can help so can you explain what your issue is as it is difficult to work it out from your post.

[Pauldeere]

Yes 

[SKY1992bf]

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@Pauldeere wrote:

Yes 

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@Pauldeere  Yes to what, it would help if you quote the post your replying to 

[caesarome]

You do need to tell us the full story about how and why you were billed for £73.01 in the first place.

[Pauldeere]

On my account saying  you got billed of 73.01 do so I paid it yesterday  is it right 

[caesarome]

Some questions to answer:

Are you new to Sky ?

Are you a Sky Mobile customer ?

Did you pay the £73.01 manually yourself ?

Have you provided Sky with payment details like a direct debit ?

[Pauldeere]

It showed a bill so paid it my self I've been with sky for  as bout 4 years  I set up a new  payment details as I have nt been in service for long time  I set up new account yesterday for a new sky q box 

[caesarome]

And does this bill now show as being paid and what shows on your next months bill, do you see a credit of -£73.01 ?

[Pauldeere]

It show being paid 

[caesarome]

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@caesarome wrote:

and what shows on your next months bill, do you see a credit of -£73.01 ?

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