03 Oct 2024 04:33 PM
I'm trying to look at the MacBook deals but when I go to go through to see them after logging into the app or website, I get the following page
when I click the button underneath, it goes to a page that says everything is up to date, yet I still can't view the deals and it goes round in circles.
could someone help out please
03 Oct 2024 04:53 PM
Posted by a Superuser, not a Sky employee. Find out moreTo get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies are not instant.
03 Oct 2024 05:37 PM
Thank you 🙂
04 Oct 2024 08:59 AM
Posted by a Sky employeeThanks for escalating this. We’ve sent an invite to @Schellinho to chat.
No problem. Browse or search to find help, or start a new discussion on Community.
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