Wrong bill

[Hadissisi84]

Hello my bill should be £26 each month like first month it was but after then for last month and revived bill for this month is £31.75 I can get it why?! I have gab in my account as well please make it right 

[caesarome]

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@Hadissisi84 wrote:

I have gab in my account as well please make it right 

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We are customers of Sky here no sure what that means.

What does your billing show that the difference is down to, compare the £26 bill to your latest one:

https://www.sky.com/manage/bill/

[PandJ2020]

Discounts may have expired?

[Daniel0210 · Accepted solution]

@Hadissisi84 

Non inclusive calls? Picture messages sent (which are chargeable)? 

[Hadissisi84]

Hello means is clear sky for last month and this month charges me extra just first month bill was like our contract And I don't know why ?! Also I could not find anyone in last week until now in the sky to answer me so I asked here. 

[PandJ2020]

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@Hadissisi84 wrote:

...sky to answer me so I asked here. 

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You're asking other customers here.  If you can post some information about the charges we may be able to explain.  We can't see your bills...

[Hadissisi84]

No I'm sure also have gap in my account and in the website sky mentioned my bill is £26 but in my bank account direct debit aske £31.75!!!

[caesarome]

So to be clear (as you didn't say this in your first post) your Sky bill says the bill is £26 but a direct debit is coming out at £31.75 ?