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Discussion topic: Won’t load when I try upgrade my device

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Avatar for Toby+ford
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This message was authored by: Toby+ford

Message posted on ‎06 Sep 2025 07:49 AM

Won’t load when I try upgrade my device

When I go through the settings to upgrade my mobile device on the app, it won't load when I click on choose device. 

When I try on the webpage it says my services are being restricted 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎06 Sep 2025 10:09 AM

Re: Won’t load when I try upgrade my device

Posted by a Superuser, not a Sky employee. Find out more

@Toby+ford 

You will need to call Sky on 150 about this.

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