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Discussion topic: Won’t connect to 5G

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This message was authored by: Kieran46

Won’t connect to 5G

My phone won't let me use 5G or any data just says connect to internet I have tryed turning on and off resetting phone still nothing 

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This message was authored by: 63johnw

Re: Won’t connect to 5G

Posted by a Superuser, not a Sky employee. Find out more

Hi @Kieran46  have enabled the 5 G add on ? Is the correct APN setting stored in your phone ? Have you checked for issues in your area ?

 

https://www.sky.com/help/articles/sky-mobile-5g

 

https://www.sky.com/help/articles/service-status-sky-mobile

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