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Discussion topic: Won’t connect to 5G
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This message was authored by: Kieran46
Message posted on 22 Feb 2025 09:17 AM
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Won’t connect to 5G
My phone won't let me use 5G or any data just says connect to internet I have tryed turning on and off resetting phone still nothing
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This message was authored by: 63johnw
Posted by a Superuser, not a Sky employee.
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Message posted on 22 Feb 2025 09:21 AM
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Re: Won’t connect to 5G
Hi @Kieran46 have enabled the 5 G add on ? Is the correct APN setting stored in your phone ? Have you checked for issues in your area ?
https://www.sky.com/help/articles/sky-mobile-5g
https://www.sky.com/help/articles/service-status-sky-mobile
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I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
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