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Discussion topic: Won't be home for Sky Mobile delivery

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This message was authored by Lightning350 This message was authored by: Lightning350

Won't be home for Sky Mobile delivery

I am getting a Sky Monile delivery but won't really ever be able to be at home during the day to collect it. I have family at home. Can they collect it from the delivery driver? Do they have to have ID with the same surname as me?
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Won't be home for Sky Mobile delivery

Posted by a Superuser, not a Sky employee. Find out more

@Lightning350 

Yes they do have to have photo I.D. and the same surname but in my experience the DPD driver doesn't always ask for it but takes a photo of handing it over.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by caesarome This message was authored by: caesarome

Re: Won't be home for Sky Mobile delivery

Posted by a Superuser, not a Sky employee. Find out more

If the driver asks for ID then a family member who has the same surname as you and has their own ID can sign for it in your behalf.

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