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Discussion topic: Will my new phone arrive soon?

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Dawn1234
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This message was authored by Dawn1234 This message was authored by: Dawn1234

Will my new phone arrive soon?

‎04 Jan 2024 08:05 AM

I ordered a new phone in Nov I think, its not arrived, when I look on tracking it says coming soon. When is that likely to be? 

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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Will my new phone arrive soon?

‎04 Jan 2024 08:16 AM

Posted by a Superuser, not a Sky employee. Find out more

@Dawn1234 
We are customers on here trying to help other customers. You aren’t talking to Sky Customer Services.


The most up to date information on your particular order should become available at
https://www.sky.com/help/articles/track-sky-order

We have no insider knowledge regarding stock levels or delivery timescales. When your order is ready you should get an email from Sky, and then another from DPD which will have details of your 1 hour delivery time slot.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Dawn1234
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This message was authored by Dawn1234 This message was authored by: Dawn1234

Re: Will my new phone arrive soon?

‎04 Jan 2024 08:26 AM

Hello. Doh! Thanks, I'll ask them. 

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