This discussion topic has been answered Discussion topic: Will I be charged for a 75 minute call under unlimited free calls and texts?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 11 Jun 2025 02:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Are Sky free unlimited calls restricted to 60 minutes duration? If so,, will I be charged 15 mins at 10p per minute for a 75 minute call, or 10p x 75 i.e. nothing, £1.50 or £7.50 for a call which accidentally overran?
Best Answers
Message posted on 11 Jun 2025 03:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Sky, like many mobile providers, have a fair useage policy which limits the length of a call to 3 hours, after which you must redial if you want to continue. It's also to prevent customer being charged if they forget to hang up on a call.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 11 Jun 2025 02:47 PM - last edited: 11 Jun 2025 02:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Will I be charged for a 75 minute call under unlimited free calls and texts?
@welliewanger Yes calls are restricted to 60 minutes without incurring charges anything over is charged but only on landline phones
Message posted on 11 Jun 2025 02:47 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Will I be charged for a 75 minute call under unlimited free calls and texts?
Unlike landlines there's no 1 hour restriction on mobiles.
Message posted on 11 Jun 2025 02:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Will I be charged for a 75 minute call under unlimited free calls and texts?
Thank you. I really like this answer but still confused because I seem to have two conflicting answers.
Have you found this out by experience, or have I just not phrased my question clearly. I did ring from a mobile.
Message posted on 11 Jun 2025 02:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Will I be charged for a 75 minute call under unlimited free calls and texts?
Apologies, I didnt read the first answer correctly. Hooray, I wont be charged for a 75 minute call from my mobile.
Thank you for your reply.
Message posted on 11 Jun 2025 02:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Will I be charged for a 75 minute call under unlimited free calls and texts?
I've made many a call over 1 hour and never been charged.
Message posted on 11 Jun 2025 02:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Will I be charged for a 75 minute call under unlimited free calls and texts?
Apologies, I didnt read your answer correctly.
Hooray, I wont be charged for a 75 minute call from my mobile.
Thank you for the reassurance..
Message posted on 11 Jun 2025 03:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Sky, like many mobile providers, have a fair useage policy which limits the length of a call to 3 hours, after which you must redial if you want to continue. It's also to prevent customer being charged if they forget to hang up on a call.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 11 Jun 2025 05:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Will I be charged for a 75 minute call under unlimited free calls and texts?
Thank you Daniel.
I feel so much better informed now. I doubt that I could talk for 3 hours, but some people I know possibly could so the 3 hour fair usage cap is certainly reassuring too.
Message posted on 11 Jun 2025 06:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Will I be charged for a 75 minute call under unlimited free calls and texts?
@welliewanger wrote:I doubt that I could talk for 3 hours, but some people I know possibly could
My Wife 😂
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page