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Discussion topic: Wife's phone has 4G and signal i have not why

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This message was authored by Owen+gumfighter This message was authored by: Owen+gumfighter

Wife's phone has 4G and signal i have not why

On 2 separate occasions in recent weeks we have been too other locations and my wife has had 4G and phone signal. I've been sat 3ft away from her and i have nothing, we're both on sky mobile tariffs. Why is this possible, wife has a Samsung A14 and i have an opppo x3 find lite. Tia.
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This message was authored by caesarome This message was authored by: caesarome

Re: Wife's phone has 4G and signal i have not why

Posted by a Superuser, not a Sky employee. Find out more

Have you tried a replacement sim in your phone:

 

https://www.sky.com/help/articles/replacement-sim

 

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Owen+gumfighter
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This message was authored by Owen+gumfighter This message was authored by: Owen+gumfighter

Re: Wife's phone has 4G and signal i have not why

I'm not sure if it is the sim card, my theory is it's the phone itself. I was really happy with my phone (oppo x3 find lite) but in recent weeks I've found it lacking in certain areas. 

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