19 Jan 2025 04:05 PM
19 Jan 2025 04:30 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Kyllie check your APN settings.
19 Jan 2025 04:14 PM
I assume you mean data?. Or all services ?
it's working connected to broadband WiFi Calling ?
but outside no ?
Have you got VoLTE on ?
19 Jan 2025 04:30 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Kyllie check your APN settings.
19 Jan 2025 04:47 PM
Surley they should all be set,
19 Jan 2025 04:49 PM
Yes thats on, mobile data is on, the phone works inside on wifi, as soon as i go out side it doesnt work
19 Jan 2025 04:51 PM
Posted by a Superuser, not a Sky employee. Find out moreNot necessarily @Kyllie have you checked ?
20 Jan 2025 06:32 AM
No i havnt, i wouldnt know how or what they should be
20 Jan 2025 06:46 AM
Posted by a Superuser, not a Sky employee. Find out moreWhat phone do you have @Kyllie ?
this is what they should be.
Internet APN Settings:
Name: Sky Mobile Internet
APN: mobile.sky
mms settings
Name: Sky Mobile MMS
APN: mms.mobile.sky
20 Jan 2025 07:25 AM
Posted by a Superuser, not a Sky employee. Find out moreAlso check for issues in your area @Kyllie
https://www.sky.com/help/articles/service-status-sky-mobile
20 Jan 2025 08:54 AM
No problem. Browse or search to find help, or start a new discussion on Community.
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