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Discussion topic: Why has old number not been active 36 hours now

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This message was authored by Gerts This message was authored by: Gerts

Why has old number not been active 36 hours now

Added another sim to my account for a family member.
Received sim.

Switching from ee to sky mobile. Requested PACS at 3pm Saturday now 7.30am Monday still on temporary number! 

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This message was authored by 63johnw This message was authored by: 63johnw

Re: Why has old number not been active 36 hours now

Posted by a Superuser, not a Sky employee. Find out more

Hi @Gerts  requesting a PAC doesn't change a number. You request the PAC from your old network and then give it to your new network. The next working day the number should transfer. Porting doesn't happen at weekends so any PAC used on Friday, Saturday or Sunday won't transfer until at least the Monday and possibly Tuesday. 

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