Re: Why does my bill has a credit balance carried forward
Posted by a Superuser, not a Sky employee. Find out more
A credit means that it is an amount owed to you so have you been making manual payments ?
__________________________________________________________________________________________ If someone has helped you then please click on the LIKES button in their post. If you need help please provide as much information as you can
Any credit on a still active account should go towards a future bill so on that occasion no/less money will be taken from your normal payment method.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
