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Discussion topic: Why do I not have the upgrade option on my mobile account

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Avatar for Mrtricia
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This message was authored by: Mrtricia

Message posted on ‎29 Sep 2025 09:19 PM

Why do I not have the upgrade option on my mobile account

When I took out my contract I was under the impression I could swap my phone at any time.i do not have that option on my account...

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎29 Sep 2025 09:26 PM

Re: Why do I not have the upgrade option on my mobile account

Posted by a Superuser, not a Sky employee. Find out more

Any time from 31 days until the contract is paid off.

 

If this is the case then call Sky to upgrade if your account is not showing it.

I am just another Sky customer and my views are my own even if you don't like the answers
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