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Discussion topic: Why do I have credit

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This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987 Answer

Re: Why do I have credit

Posted by a Sky employee

Update - Spoken to Shannon24, after checking the account, the customer had paid manually a day before the payment was due this is why it went into credit. But today everything has corrected itself. 

 

We also discussed their TV/BB account and actions some necessary changes. 🙂

Thanks

Lisa - Sky Tech Team Expert
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