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Discussion topic: Where’s my phone

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This message was authored by: Kay133

Message posted on ‎25 Aug 2025 06:27 PM

Where’s my phone

Hi there

 

Still Waiting on a date when my phone going to be delivered as am going away on holiday and the phone was a present to give to my daughter a day before we go? 
can you chase this up as am running out of time 

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This message was authored by: 63johnw

Message posted on ‎25 Aug 2025 06:32 PM

Re: Where’s my phone

Posted by a Superuser, not a Sky employee. Find out more

Hi @Kay133  you aren't talking to sky CS here so no one can chase it up for you here. The latest on your order can be found using the link below. 

https://www.sky.com/help/articles/track-sky-order

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This message was authored by: Daniel0210

Message posted on ‎25 Aug 2025 06:43 PM

Re: Where’s my phone

Posted by a Superuser, not a Sky employee. Find out more

@Kay133 
As we’re customers we have no insight into stock levels or any delivery timescales. When your order is ready you should get an email from Sky, and then another from the courier (usually DPD) which will have details of your 1 hour delivery time slot.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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