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Discussion topic: WhatsApp won’t send unless connected to wifi

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Avatar for AnnaF
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This message was authored by: AnnaF

Message posted on ‎04 Sep 2025 10:10 PM

WhatsApp won’t send unless connected to wifi

My WhatsApp and Snapchat will not send messages unless I am connected to WiFi. Tried all the usual trouble shooting methods, turning phone off and on again, turned WiFi off and on again, checked mobile data is on and I have enough etc. please help!

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Avatar for 63johnw
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Superuser
This message was authored by: 63johnw

Message posted on ‎05 Sep 2025 12:45 PM

Re: WhatsApp won’t send unless connected to wifi

Posted by a Superuser, not a Sky employee. Find out more

Hi @AnnaF  do other apps and internet work when not on Wi-Fi ? 

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