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This message was authored by: AnnaF

WhatsApp won’t send unless connected to wifi

My WhatsApp and Snapchat will not send messages unless I am connected to WiFi. Tried all the usual trouble shooting methods, turning phone off and on again, turned WiFi off and on again, checked mobile data is on and I have enough etc. please help!


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This message was authored by: AnnaF Answer

Re: WhatsApp won’t send unless connected to wifi

Hi, so some of them do and some don't, but I found out I had private relay on, which can apparently make it difficult for some apps. I took that feature off and now they all work. Thanks 🙂

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This message was authored by: 63johnw

Re: WhatsApp won’t send unless connected to wifi

Posted by a Superuser, not a Sky employee. Find out more

Hi @AnnaF  do other apps and internet work when not on Wi-Fi ? 

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Avatar for AnnaF
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This message was authored by: AnnaF Answer

Re: WhatsApp won’t send unless connected to wifi

Hi, so some of them do and some don't, but I found out I had private relay on, which can apparently make it difficult for some apps. I took that feature off and now they all work. Thanks 🙂

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