Whats happen to sky powerful signal last few months

[DJ51]

Last few months in the SL3 area sky signal has gone  down to one to two bars 

Goes weak and is cutting out not just on my phone bit the whole house hold 

Whats going on want to upgrade but it feels risky as signal so bad please help

[Daniel0210]

@DJ51 

Do any mast issues show here? 

https://www.sky.com/help/servicestatus/your-services/mobile

[DJ51]

Thank u shows mast down

[Daniel0210 · Accepted solution]

@DJ51 

You'll be relying on a third party fix then as Sky don't own or maintain the masts. 

[DJ51]

Probably 

It's disconnecting sky WiFi router from tv  gone onto 3 g as it's a stronger signal