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Discussion topic: What's the cooling off period if you purchase a new handset but not a SIM card

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This message was authored by Bigmama36 This message was authored by: Bigmama36

What's the cooling off period if you purchase a new handset but not a SIM card

I had a phone delivered 1st October. What's the cooling off period for mobile contracts (without the SIM as already had them) we haven't used it but due to technical issues don't want to remain with sky now as struggling to make calls to our land lord as it won't let us press any buttons and the landlord said it's been happening to many sky customers. 


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This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: What's the cooling off period if you purchase a new handset but not a SIM card

Posted by a Superuser, not a Sky employee. Find out more

Hi @Bigmama36  31 days. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

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This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: What's the cooling off period if you purchase a new handset but not a SIM card

Posted by a Superuser, not a Sky employee. Find out more

Hi @Bigmama36  31 days. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
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