24 Jan 2025 05:50 PM
I am trying to upgrade a new phone iPhone 15 but I am happy with my data plan which I share with my daughter but online it keeps asking me to choose a plan
I am not sure what to do
24 Jan 2025 07:28 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Jules+lamb if you are logged into your account when ordering there should be an option on the plan page (usually at the top) saying I don't need a plan (or similar). If not then choose the cheapest but don't activate it and it will drop off your account.
24 Jan 2025 07:29 PM
Posted by a Superuser, not a Sky employee. Find out moreIs that an option to "keep my current sim" or "keep my current number", it might be via a little box that needs ticking. If there isn't then select the cheapest plan and when the sim turns up do not activate it so it will be cancelled and so you will only be paying for the one sim - the one you already have.
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