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Discussion topic: Wanting to report to sky as if my orther was canceled and money was not returned to the bank account

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This message was authored by Ion-Claudiu This message was authored by: Ion-Claudiu

Wanting to report to sky as if my orther was canceled and money was not returned to the bank account

Wanting to report to sky as if my orther was canceled and money was not returned to the bank account even though I received the confirmation message on the phone number that the money was returned, I updated the bank account and it was not returned to me the amount of 74GP

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Wanting to report to sky as if my orther was canceled and money was not returned to the bank acc

Posted by a Superuser, not a Sky employee. Find out more

@Ion-Claudiu wrote:

Wanting to report to sky as if my orther was canceled and money was not returned 


@Ion-Claudiu 

Do you mean your order was cancelled due to you failing the credit checks? If so any initial payment you’ve made should hopefully be refunded after about 14 days.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Wanting to report to sky as if my orther was canceled and money was not returned to the bank acc

Posted by a Superuser, not a Sky employee. Find out more

@Ion-Claudiu  Sky has 14 days to return any upfront payments for cancelled orders 

 

so has it been 14 days since the cancellation was confirmed 


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