This discussion topic has been answered Discussion topic: Wanted to add a device but failed credit check even though i have a tv and mobile
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Message posted on 29 Jun 2024 12:41 PM
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Trying to add a macbook but ive faiked credut checks even though i hace sky tv and mobile accounts
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Message posted on 29 Jun 2024 12:43 PM
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Having mobile and TV doesn't mean you will pass another credit check as you did with Sky Mobile.
If you have failed the credit check then this will be something you need to look into yourself. You could sign up on a free months trial at somewhere like Experian which will give you access to your credit record. If you do this remember to cancel before the free month finishes.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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Message posted on 29 Jun 2024 12:43 PM
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Having mobile and TV doesn't mean you will pass another credit check as you did with Sky Mobile.
If you have failed the credit check then this will be something you need to look into yourself. You could sign up on a free months trial at somewhere like Experian which will give you access to your credit record. If you do this remember to cancel before the free month finishes.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 29 Jun 2024 12:46 PM
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Re: Wanted to add a device but failed credit check even though i have a tv and mobile
@Michelle0011
See this link for Skys guidance ~
https://www.sky.com/help/articles/credit-checks-sky-mobile
Be aware that if you keep trying to order the device this could further impact your credit score. Any initial payment you’ve made should hopefully be refunded after about 14 days.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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