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Discussion topic: Want to know how to cancel sim

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This message was authored by: Markellie

Want to know how to cancel sim

Hi I've got a sim but I want to cancel it so want to know how to cancel it
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This message was authored by: GD1

Re: Want to know how to cancel sim

Posted by a Superuser, not a Sky employee. Find out more

@Markellie  You will need to call Sky.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: SKY1992bf

Re: Want to know how to cancel sim

Posted by a Superuser, not a Sky employee. Find out more

@Markellie  You can't cancel if you're had it for less than 12 months 

 

if you're had it for more than 12 months call sky on 150 to cancel it 


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Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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