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Discussion topic: Want return prepaid return label for sending the old phone under Swap / upgrade

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This message was authored by Ginajohn This message was authored by: Ginajohn

Want return prepaid return label for sending the old phone under Swap / upgrade

I did not get return label with my new iphone 15 pro. How do I request it since I have got only 11  days left now to return the phone. Secondly there is no human chat to get the issue solved. Please advise. Thanks


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Want return prepaid return label for sending the old phone under Swap / upgrade

Posted by a Superuser, not a Sky employee. Find out more

The return label would have been on the inside of the packaging your new iphone came in so if you need the label and/or the packaging you will need to call Sky and you can do this for free by using the 150 (just that) number and they will get it sent to you.

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Want return prepaid return label for sending the old phone under Swap / upgrade

Posted by a Superuser, not a Sky employee. Find out more

@Ginajohn  The label should have been in the box the new phone came in but it's quite small 

 

if you can't find it call 150 to request a new one 


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Want return prepaid return label for sending the old phone under Swap / upgrade

Posted by a Superuser, not a Sky employee. Find out more

The return label would have been on the inside of the packaging your new iphone came in so if you need the label and/or the packaging you will need to call Sky and you can do this for free by using the 150 (just that) number and they will get it sent to you.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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