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Discussion topic: View sky mobile data usage

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This message was authored by izzyrw6 This message was authored by: izzyrw6

View sky mobile data usage

How can I view my data usage

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This message was authored by 63johnw This message was authored by: 63johnw

Re: View sky mobile data usage

Posted by a Superuser, not a Sky employee. Find out more

Hi @izzyrw6  to see how much you have used login to your account or use the my sky app, tap on your sim and it will show you what you have used/how much you have left for that month. Use your phones data monitor to see what's been using it, but you will need to reset it each month to see how much is used in each cycle. 





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izzyrw6
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This message was authored by izzyrw6 This message was authored by: izzyrw6

Re: View sky mobile data usage

Not showing anything but I've only just moved to them so maybe that's why

This message was authored by caesarome This message was authored by: caesarome

Re: View sky mobile data usage

Posted by a Superuser, not a Sky employee. Find out more

You will need to give it a few days to start tracking your data.

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This message was authored by Bear0121 This message was authored by: Bear0121

Re: View sky mobile data usage

I have been with sky moblie for a few weeks now. I can't how much data I have used via the sky go app. I have tried linking the SIM & account but it is telling me the account is already linked. When I log on to my sky account I can see how much data has been used. But I don't want to log on to my laptop every time I want to see this. 

This message was authored by 63johnw This message was authored by: 63johnw

Re: View sky mobile data usage

Posted by a Superuser, not a Sky employee. Find out more

Hi @Bear0121  you should be using the My Sky app not Sky Go. 





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This message was authored by Bear0121 This message was authored by: Bear0121

Re: View sky mobile data usage

Sorry. That is the app I'm using. I wrote it wrong. 

This message was authored by caesarome This message was authored by: caesarome

Re: View sky mobile data usage

Posted by a Superuser, not a Sky employee. Find out more

@Bear0121 

Are you saying that when using the MySky app you can not see your mobile account at all ?

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This message was authored by Bear0121 This message was authored by: Bear0121

Re: View sky mobile data usage

Yes. I can't see calls, data,text .anything. 

This message was authored by CT4 This message was authored by: CT4

Re: View sky mobile data usage

I cannot see mine either

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