VOLTE Calling (4G) not working between Pixel handset to iPhones

[Niobium]

When VOLTE Calling (4G Calling) is enabled on my Pixel 9 Pro (Android device), I am unable to call any iPhone, however if I call another Android device (e.g. Pixel or Samsung) it works fine.  A workaround is to disable 4G Calling on the Pixel, but this impacts the call quality.

All impacted iPhone users have performed a mobile network settings reset, removed and then installed their SIM card again, checked with their mobile operator of no issues, no call blocking is in place and occurs no matter where they are geographically, each time with 100% signal.

For myself (the Pixel 9 Pro user), I also performed a mobile network settings reset, removed and then installed their SIM card again, checked with my mobile operator of no issues, no call blocking is in place and occurs no matter where I am geographically, each time with 100% signal

[Greenfingers001]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Niobium]

I have not seen any activity since your last message - what is the next step?